Privacy Policy

Last updated: February 8, 2026

DhakFit operates this store and website, including all related information, content, features, tools, products, and services to provide you with a smooth and personalized shopping experience (the “Services”). Our store is powered by Shopify, which enables us to securely deliver these Services.

This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, place an order, or communicate with us.

By using our website, you agree to the collection and use of information in accordance with this policy.

Personal Information We Collect

We may collect the following types of personal information:

Contact Information

• Name
• Shipping and billing address
• Phone number
• Email address

Order & Transaction Information

• Products you view, add to cart, or purchase
• Order history, returns, and exchanges
• Payment method and confirmation details

Account Information

• Username and password (if you create an account)
• Preferences and settings

Device & Usage Information

• IP address
• Browser and device type
• Pages visited, time spent, and interaction with the website

Communication Information

• Messages or inquiries you send to us through email, chat, or social media

How We Collect Your Information

We collect information in the following ways:

• Directly from you when you place an order, create an account, or contact us
• Automatically through cookies and similar technologies when you browse our website
• From Shopify and trusted service providers who help us operate our store

How We Use Your Information

We use your personal information to:

Process Orders & Deliver Products

• Confirm and process your orders
• Arrange shipping and delivery
• Handle returns, exchanges, and refunds

Improve Your Shopping Experience

• Personalize product recommendations
• Remember your cart and preferences

Customer Support & Communication

• Respond to your questions or support requests
• Send order updates and important notifications

Marketing & Promotions

• Send you promotional messages, offers, or updates (you can opt out at any time)

Security & Fraud Prevention

• Protect our website, customers, and transactions from fraud or misuse

Sharing of Personal Information

We do not sell your personal information. However, we may share your data with:

• Shopify to operate and host our store
• Payment gateways to securely process transactions
• Delivery partners to ship your orders
• Marketing and analytics tools that help us improve our services

These partners only receive the information necessary to perform their services and are required to keep it secure.

Shopify and Third-Party Services

Our store is hosted on Shopify. This means your information may be processed and stored on Shopify’s secure servers. Shopify may also process certain data to help improve performance, security, and functionality.

You can learn more about Shopify’s data practices at: https://privacy.shopify.com

Cookies and Tracking Technologies

We use cookies to:

• Keep you logged in
• Remember your cart and preferences
• Analyze website traffic and performance

You can disable cookies through your browser settings, but some features of the website may not function properly.

Data Security

We take reasonable security measures to protect your personal information. However, no method of transmission over the internet is completely secure. We recommend that you do not share sensitive information through unsecured channels.

Data Retention

We keep your personal information only as long as necessary to:

• Fulfill your orders
• Maintain your account
• Comply with legal and regulatory requirements

Your Rights

Depending on applicable laws, you may have the right to:

• Request access to the personal data we hold about you
• Request correction of incorrect or outdated information
• Request deletion of your personal data
• Opt out of marketing communications at any time

To exercise any of these rights, please contact us using the details below.

Children’s Privacy

DhakFit does not knowingly collect personal information from individuals under the legal age in their jurisdiction. If you believe a child has provided us with personal information, please contact us so we can remove it.

Third-Party Links

Our website may contain links to external websites or social media platforms. We are not responsible for the privacy practices or content of those third-party sites.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. Any updates will be posted on this page with a revised “Last updated” date.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, you can contact us:

We are committed to protecting your privacy and ensuring a safe and secure shopping experience.